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Liability Statement
You understand and agree that American Express Travel Related Services Company. Inc. and its parent. subsidiaries, affiliates and representatives (collectively.
"Amex"). when acting solely as a sales agent for travel suppliers. shall not be liable for any loss. injury. expense or damage to persons or property resulting.
directly or indirectly. from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's, cancellation of services. cessation of
operations. accidents or failures of equipment. or changes in fares, itineraries or schedules: or (2) acts of God, fires, earthquakes, floods, climatic aberrations.
acts of governmental authorities. civil unrest, strikes. riots. theft, disease, accidents or failures related to the public Internet. telecommunications lines or
facilities, or third party technology systems. or any other cause beyond the control of Amex.
Intermediary Disclosure
Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel
suppliers to you and recommending specific itineraries. In this role, we are acting as an Independent third party and not as a fiduciary. We want you to be aware
that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to
our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such
as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition. we receive
compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services.
From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and
incentives we receive. are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors. including supplier
availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.
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CALIFORNIA' Upon cancellation of the transportation or travel services. where the passenger is not at fault and has not cancelled in violation of any terms and
conditions previously clearly and conspicuously disclosed and agreed to by the passenger. all sums paid to the seller of travel for services not provided will be
promptly reimbursed to the passenger. This provision does not apply where the seller of travel has remitted the payment from customer to another registered
wholesale seller of travel or a carrier. without obtaining a refund and such other provider falls to provide the agreed-upon transportation or service. In this
situation. the initial seller of travel must provide the passenger with a written statement accompanied by bank records establishing the disbursement of the
customer payment. and if disbursed to a registered wholesaler of travel. proof of current registration of that wholesaler. This transaction is covered by the
California Travel Consumer Restitution Fund (TCRF) if the seller of travel was registered and participating in the TCRF at the time of sale and the passenger Is
located in California at the time of payment. Eligible passengers may file a claim with the TCRF if the passenger is owed a refund of more than $50 for
transportation or travel services which the seller of travel failed to forward to a proper provider or such money was not refunded to the passenger when
required. The maximum amount that may be paid by the TCRF to any one passenger is the total amount paid on behalf of the passenger to the seller of travel.
not to exceed $15.000. A claim must be submitted to the TCRF within 12 months after the scheduled completion date of the travel. A claim must include
sufficient documentation to prove the claim and a $35 processing fee. Claimants must agree to waive their right to other civil remedies against a registered
participating seller of travel for matters arising out of a sale for which a TCRF claim is filed. A claim form may be requested by writing to: Travel Consumer
Restitution Corporation: P.O. Box 6001: Larkspur. CA 94977-6001: or by visiting the TCRF's website at www,Wrinfo org.
WASHINGTON: 11 transportation or other services are canceled by the seller of travel, all sums paid to the seller of travel for services not performed in
accordance with the contract between the seller of travel and the purchaser will be refunded within thirty (30) days of receiving the funds from the vendor with
whom the services were arranged. or if the funds were not sent to the vendor. the funds shall be returned within fourteen (14) days after cancellation by the